Once a premium function, now a pro?

Stephen's Avatar

Stephen

17 Jan, 2012 01:26 AM via web

Dear,

What's up with the FTP upload to my own server space? Since the new mac update it says i need a pro account now for doing do that... i sincerely hope this is an error in the beta version of TinyGrab, because that functionality was years available in the premium (wich was renamed basic afterwards) package ... i hope that you aren't taking away functionality of us :)

I hope this will be clarified.

Greetings,

Stephen

  1. 2 Posted by Stephen on 18 Jan, 2012 12:24 AM

    Stephen's Avatar

    Got a mail from tinygrab today that my account got upgraded to 2.0

    But still no FTP upload to my own server...

  2. 3 Posted by forevermac on 24 Jan, 2012 11:59 PM

    forevermac's Avatar

    It seems backwards to charge to FTP, seeing as it doesn't cost hosting/bandwidth.

    I agree, I hope this is a bug.

  3. 4 Posted by Stephen on 25 Jan, 2012 12:10 AM

    Stephen's Avatar

    Yep, and even after 8 days no answer... ignoring the question? I screengrabed a reply of the old owner of TinyGrab http://grab.by/bzHv he clearly says that FTP upload to own server is included with the basic package!

    Greetings,

    Stephen

  4. Support Staff 5 Posted by Michael Poythress on 28 Jan, 2012 08:42 PM

    Michael Poythress's Avatar

    Hey everyone following this - sorry, we didn't get alerted to this conversation (email fail)

    FTP will be available for basic users in the final release. We're sorry for the confusion during the beta! If you need access to it now for testing, please let us know your login email (you can send privately to ***@tinygrab.com) and we'll get you setup.

  5. Michael Poythress closed this discussion on 28 Jan, 2012 08:42 PM.

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